Light Touch Group Pty Ltd ACN 672 950 793
Level 14
275 Alfred Street
North Sydney
NSW 2060
Latest Revision: September 2024
9.1 We take reasonable steps to make sure that the personal information we collect, use and disclose is accurate, complete and up-to-date.
9.2 As permitted by the Australian Privacy laws, you have a right to access, correct and in some cases request deletion or processing of personal information that an organisation holds about you. If you are concerned about any of these matters please contact us at info@myrrhmodernhygiene.com or at the address listed below and provide as much detail as you can about your concern and we will take the requisite action to address your concerns.
9.3 For information about privacy generally, or if your concerns are not resolved to your satisfaction, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au and on 1300 363 992.
9. This is your information
8.1 Our products are for everybody, however if you are under the age of 18 you must not submit any personal information to us unless you have the consent of, and are being supervised by, a parent or legal guardian. We will not knowingly collect information from any unsupervised person under the age of 18.
8. Children
7.1 We welcome visitors to our website from outside Australia. However, this is an Australian based website and this privacy statement governs personal information collected on our Website or online platforms irrespective of where you may be located when you visit our platforms and interact with them. This means that your personal information may be stored outside the country in which you are located and any government authorities which have jurisdiction over the Website may be entitled to access any personal information provided.
7. Use of this Website outside Australia
6.1 Our Website may contain links to other websites operated by third parties (such as YouTube). This privacy statement only applies to the personal information that we collect through our Website or online platforms.
6.2 We are not responsible for the collection, storage or use of information by any third party websites and you should review the privacy policy of any such third party websites you visit.
6. Third party sites
5.1 We may exchange your personal information with related companies and commercial partners who perform part of our product and service delivery, such as retail partners, consultants, data analysts, research houses, promotional partners and technology partners amongst others.
5.2 We may otherwise use or disclose your personal information with your consent (or if we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure) or where required or authorised by law. Third parties to whom we may disclose personal information may be located in Australia or overseas.
5. Who we share your information with
4.1 We collect personal information for several reasons, including to deliver, administer and improve our products and service offerings to you; to provide offers and promotions to you; to conduct market research; to work with our related companies and service providers; to maintain and update our records; and to generally provide you with a premium customer experience with us.
4. Why we collect personal information
3.1 The personal information we collect is generally supplied directly by you through our Website or social channels or your use of them. For example, when you choose to subscribe to our mailing list or newsletters, follow us online, enter a competition, purchase products, submit an enquiry or otherwise provide feedback to us. There may be situations in which we collect personal information about you from a third party, such as a retail partner with whom we deal, our related companies, other organisations with whom you deal or information service providers.
3.2 e also receive and store certain types of information through the use of “cookies”, which are alphanumeric identifiers placed on your device’s hard drive through your web browser. Most internet browsers are pre-set to accept cookies, but you can disable them on your browser settings or otherwise adjust them to warn you when cookies are used. We recommend that you leave your cookies enabled as they allow our systems to recognise your browser and provide quicker and easier use of our Website and online platforms.
3.3 From time to time we may use third party tracking and analytics software to observe user behaviour. The purpose of doing so is to enable us to improve the performance of our online platforms and maximise your experience with us.
3. How we collect your information
2.1 The type of personal information we collect is dependent upon the type of interaction you have with us. We may collect: your name, address, phone number, email address, other contact details, date of birth, gender, interests and product information (such as your previous purchases and place of purchase) etc. We may also collect information about your online behaviour and patterns when using any of our online platforms including our Website and social channels, such as the time and date of your visit, the pages you viewed and how you navigated to and through them.
2.2 It is your choice whether or not you provide your personal information to us. However, if you do not, we may not be able to provide you with access to certain information, products, or services.
2.3 We will not store your credit card (or sensitive particulars of any other payment method) in any way, rather they will be secured by encryption and transmitted directly by you to our payment processing provider.
2. What information we collect
1.1 Your privacy is very important to us and we have in place the necessary steps to protect your personal information. We are very careful about when and how your personal information is collected, used and disclosed (if at all).
1.2 This Privacy statement outlines what our commitment is, why we collect your personal information, what we use it for, who we may share that personal information with and your ability to access and correct the personal information that we hold.
1. Our commitment to Privacy
This website under the domain name www.myrrhmodernhygiene.com (the “Website”) is owned and operated by Light Touch Group Pty Ltd (referred to as “we” or “us”).